Welcome to our survey!

Date(s) of Stay

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Reason for visit:

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  • Business
  • R&R
  • Golf
  •  Other  

Have you stayed at The Inns of Geneva National before?

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  • Yes
  • No

How did you become aware of The Inns of Geneva National?

(check all that apply)

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Billboard   
Newspaper or Magazine   
Referral/Word of Mouth/ Friend   
Travel Agent   
Promotion/Direct Mail   
Internet   
Other   

Front Desk:

5 is excellent and 1 is unsatisfactory

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   1  2  3  4  5  N/A 
Reservation Handling             
Service at Check-in             
Service at Check-out             
Staff Efficiency             

Hotel Service:

5 is excellent and 1 is unsatisfactory

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   1  2  3  4  5  N/A 
Housekeeping Staff             
Maintenance Staff             

Hotel Facilities:

5 is excellent and 1 is very poor

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   1  2  3  4  5  N/A 
Continental Breakfast             
Great Room             
Grounds/Parking Lot             

Room Facilities:

5 is excellent and 1 is unsatisfactory

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   1  2  3  4  5 
Furnishings & Decor           
Cleanliness & Upkeep           
Comfort           
Value for the Price           

Meeting Facilities:

5 is excellent and 1 is unsatisfactory

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   1  2  3  4  5  N/A 
Set-Up             
Breaks             
Flexibility             
Availability of Conference Coordinator             
Sales Manager             
Catering Staff             

If a staff member provided extraordinary service, please identify:

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What do you prefer to do for recreation?

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  • Dancing/Night Life
  • Shopping/Sight Seeing
  • Golf
  • Boating/Watersports
  • Hiking & Biking
  • Snow Sports
  •  Other  

Would you recommend us to a friend or business associate?

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  • yes
  • No

Comments:

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